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Frequently Asked Questions
How do I order a personalized story?
Simply choose a story from our collection, then customize it by adding your child’s name, selecting their gender, skin tone, and reading style. Once done, you can choose between a digital version or a printed book before checkout.
How long does delivery take?
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Digital stories are delivered instantly via email.
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Printed books usually arrive within 5–10 business days, depending on your location.
What if my printed book arrives damaged?
If your order arrives with a printing or shipping issue, contact us within 7 days and we’ll send a replacement at no extra cost.
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